Can’t add social media image as from 1.0.50

#95618
  • Resolved Wheeler Property SARL

    4 years, 2 months ago

    Rank Math free

    I can’t add or delete a social media image using version 1.0.50. If I roll back to 1.0.49 it works fine. Roll forward to 1.0.50 again – doesn’t work.

    I’ve given you a login for a test copy of our site. It’s left at 1.0.50. Edit a “Property” (I used the first one.) There’s an image already there. If you try to delete, nothing happens. If you press the Add Image button nothing happens. Normally it would bring up the media uploader – with or without an image there. Roll back to 1.0.49 and things work fine.

    This is all on a Mac OS Catalina using both Safari and Chrome.

    Can you help (or fix urgently), please?

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Rising

    4 years, 2 months ago

    Rank Math free

    Same problem here!

    Rising

    4 years, 2 months ago

    Rank Math free

    Actually, I’ve just updated Rank Math SEO with the latest version of the plugin and it fixed the issue! I guess it was a bug in the previous version. I hope that works for you too.

    Jitendraa

    4 years, 2 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    Yes it was a bug in that version which was already fixed in the latest update.

    Hope that helps.

    Thank you.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Can’t add social media image as from 1.0.50’ is closed to new replies.