Fatal Error

#95522
  • Resolved Cassandra Testa

    3 years, 11 months ago

    Rank Math pro

    With the latest update, I get a fatal error on my site. When I go into recovery mode, and try to active, it is telling me that the actionscheduler_actions table does not exist.

    I have tried uninstalling and reinstalling rank math, but I get the same error.

    Can you please contact me for support?

    Thanks

Viewing 1 replies (of 1 total)
  • Jitendraa

    3 years, 11 months ago

    Rank Math pro

    Hello,

    Sorry for any inconvenience that might have been caused due to that.

    It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

    1. Please follow these steps to fix the issue:
    https://rankmath.com/kb/fatal-error-after-1-0-49-update/

    2. Please follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.

    Here’s a video screencast:
    https://i.rankmath.com/KStFug

    Please clear all the cache, including the server after following the above process.

    That should resolve the issue. Thank you.

    RankBot

    3 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Fatal Error’ is closed to new replies.