Hello,
We apologize for the issue you are facing with migrating your Rank Math settings to your new website. Unfortunately, there is no direct way to view the username or email address associated with your old Rank Math account from the plugin settings.
However, you can try the following steps to reconnect your Rank Math account:
- Go to Rank Math SEO → General Settings → Account in your WordPress dashboard.
- Click on Connect Now and ensure you select the correct account when prompted.
If you have multiple accounts or licenses, you may need to check your email accounts for any previous communications from Rank Math that might indicate which email was used for the old website.
If you still cannot determine the correct account, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern, and we hope to help you resolve it soon!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
