Rankmath Analytics not working

Hello,

We apologize for the issue you are facing with the Rank Math Analytics not working properly. If your analytics section is showing 0 impressions, keywords, clicks, etc., there could be several underlying reasons for this. Here are some steps you can take to troubleshoot the issue:

1. Check Connections: Ensure that both the Search Console and Analytics modules are connected correctly. You can verify this in the Analytics section under Rank Math SEO → General Settings.
   

2. Import New Data Manually: If everything seems set up correctly, try importing new data manually. To do this:

   • Scroll down to the Analytics Database section and click on Delete Data.
   • After deleting, click on Update Data manually. Your data should be fetched within a few minutes.
     

3. Check for Errors: Navigate to the Analytics page from Rank Math SEO → Analytics. Right-click on the page and select Inspect Element to check for any errors in the developer console that might indicate a plugin conflict or other issues.
   

4. Plugin Conflicts: If you suspect a plugin conflict, we recommend running a plugin conflict test to see if disabling other plugins resolves the issue.

If after following these steps you still encounter issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

Sources:
Resolving Rank Math Analytics Related Issues » Rank Math

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

For initial troubleshooting, you can try to follow this guideline and see if that works for you: https://rankmath.com/kb/delete-old-analytics-data/

If the issue persists, please follow the steps below to create a troubleshooting log so that we can check the issue further for you.

1. At first add the following filter to your website:

add_filter( 'rank_math/analytics/log_response', '__return_true' );

Here is a guide you can follow to add the filter:
https://rankmath.com/kb/wordpress-hooks-actions-filters/

2. After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending  or you can try visiting the following URL:

https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending

This is how it should look like:

When some actions have completed running, please check the Analytics log under wp-content/uploads/rank-math and share that with us. You can upload the log file using this tool.

Let us know how it goes. Looking forward to helping you.

Hello,

Sure, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

Glad that everything has been sorted out.

Please feel free to reach out to us again in case you need any other assistance.

We are here to help.

Thank you.