Error message when updating the addon in Wordpress

#953522
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  • RankBot

    3 days, 19 hours ago

    Hello,

    We apologize for the issue you are facing with updating the Rank Math SEO PRO plugin. The error message you are encountering, PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature, typically indicates that there is a problem with the downloaded zip file, which may be corrupted or incomplete.

    Here are a few steps you can take to resolve this issue:

    1. Download the Plugin Manually: Go to your Rank Math account area and download the latest version of Rank Math PRO manually.
      Download Rank Math PRO

    2. Upload the Plugin Manually: After downloading, navigate to your WordPress dashboard, go to Plugins → Add New, and click on Upload Plugin. Select the downloaded zip file and click on Install Now.
      Upload plugin manually

    3. Replace Current Version: If prompted, choose to replace the current version of the plugin with the uploaded one.
      replace the previous version

    If you continue to experience issues after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    Sources:
    How to Update Rank Math Manually » Rank Math
    How to Upgrade to Rank Math PRO » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

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