critical error between the Rank Math SEO Pro plugin and Elementor

#953412
  • Luka
    Rank Math pro
    Content AI Starter Trial

    Hi Woocommerce is refering us the following problem between rankmath and elementor.
    Could you please help us with this ASAP ? tHANK YOU

    the error log indicates a critical error compatibility issue between the Rank Math SEO Pro plugin and Elementor. The specific error is:

    Uncaught Error: Class “Elementor\Core\Schemes\Typography” not found …

    This error occurs in the Rank Math Pro plugin’s Elementor integration file:

    /wp-content/plugins/seo-by-rank-math-pro/includes/3rdparty/elementor/class-widget-breadcrumbs.php

    That being said, it is likely that this conflict is interfering with your customer’s process of trying to place an order using the new card and updating their payment method. In other words, his is likely caused by a conflict with your theme or with Rank Math plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    We apologize for the issue you are facing with the Rank Math SEO Pro plugin and Elementor. The error you mentioned, Uncaught Error: Class "ElementorCoreSchemesTypography" not found, indicates a compatibility issue that may arise from either a conflict with your theme or another plugin.

    To troubleshoot this issue, we recommend the following steps:

    1. Update Plugins and Themes: Ensure that both Rank Math and Elementor are updated to their latest versions. Sometimes, compatibility issues are resolved in newer releases.

    2. Check for Conflicts: Temporarily deactivate other plugins to see if the error persists. If the error goes away, reactivate the plugins one by one to identify the conflicting plugin.

    3. Switch Themes: If possible, switch to a default WordPress theme (like Twenty Twenty-One) to check if the issue is related to your current theme.

    4. Enable Debugging: You can enable debugging in WordPress to get more detailed error messages. Add the following lines to your wp-config.php file:

      define( 'WP_DEBUG', true );
      define( 'WP_DEBUG_LOG', true );
      define( 'WP_DEBUG_DISPLAY', false );

      This will log errors to a debug.log file in the wp-content directory, which may provide more insight into the issue.

    5. Contact Support: If the problem persists after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

    Thank you for bringing this concern to our attention. We appreciate your patience as we work to resolve this issue.

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Hello,

    Thank you for contacting support.

    This would only happen if you are not using the latest version of the PRO plugin.

    Since you no longer have an active PRO subscription you cannot download the latest version from your account. If the PRO was installed by someone with access to a PRO subscription you will have to contact that person to get you the latest version.

    That should help correct the issue.

    Thank you.

    Luka
    Rank Math pro
    Content AI Starter Trial

    Hi, thank you for your answer but even with the latest version of rank math pro, the error is still showing up.
    Could you please investigate this ?

    Hello,

    Can you please confirm if you’re using the latest version of the Rank Math free (v1.0.236) and PRO (v3.0.79) plugins on your website?

    If so, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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