Performance Issue with Rank Math SEO Plugin

#953348
  • Resolved William Berenson

    2 months, 2 weeks ago

    Rank Math free

    Hello Support,
    Again We are getting same issues as previous ticket can you please check it.

    Performance overview

    Source name : Rank Math SEO

    Source type: plugin

    Date created: Jan 20, 2025, 12:27:47 GMT

    Run time: 42.93s

    Request URL:www.edwardbeiner.com/wp-admin/admin-ajax.php?action=as_async_request_queue_runner&nonce=cd8a194355
    Source file: wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php

    Query:
    UPDATE wp_actionscheduler_actions SET claim_id = ?, last_attempt_gmt = ?, last_attempt_local = ? WHERE claim_id = ? AND scheduled_date_gmt <= ? AND status = ? ORDER BY priority ASC, attempts ASC, scheduled_date_gmt ASC, action_id ASC LIMIT ?

Viewing 6 replies - 1 through 6 (of 6 total)
  • RankBot

    2 months, 2 weeks ago

    Hello,

    We apologize for the performance issues you are experiencing with the Rank Math SEO plugin. It seems that the problem is related to the Action Scheduler, which is used by Rank Math to manage scheduled tasks.

    Here are a few steps you can take to troubleshoot and potentially resolve the performance issues:

    1. Check Scheduled Actions: You can check the status of scheduled actions under WordPress Dashboard → Tools → Scheduled Actions → Pending. This will help you identify if there are any actions that are stuck or not running as expected.

      Run Rank Math Analytics data fetch manually.

    2. Run Actions Manually: If you find any pending actions related to Rank Math, you can run them manually to see if that improves performance. The analytics hook for Rank Math is rank_math/analytics/data_fetch.

    3. Optimize Database: Sometimes, optimizing your database can help improve performance. You can use plugins like WP-Optimize or similar to clean up your database.

    4. Check for Conflicts: Ensure that there are no conflicts with other plugins or themes. You can do this by temporarily deactivating other plugins and switching to a default theme to see if the issue persists.

    5. Update Plugins: Make sure that all your plugins, including Rank Math, are updated to their latest versions, as updates often include performance improvements and bug fixes.

    If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further. Thank you for bringing this concern to our attention!

    William Berenson

    2 months, 2 weeks ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    William Berenson

    2 months, 1 week ago

    Rank Math free

    Hello Support,

    We are following up on the ongoing issue we previously reported regarding the Rank Math SEO plugin. Despite updating the plugins as per your recommendations, we are still encountering the same problem, which continues to affect our site’s performance.

    Could you please provide an update on the status of this ticket and any potential solutions?

    Looking forward to your response.

    Thanks

    Ike

    2 months, 1 week ago

    Hello,

    Thank you for contacting support.

    This error usually happens when the database’s temporary data is full and it cannot write any more data inside it.

    We recommend consulting with your hosting provider about this and making sure that there is sufficient space in your database to handle the write requests from the ActionScheduler library. We can see you have a really large database from the information you shared in sensitive data section:
    Total Database Size: 1439.60MB

    It’s important to note that this issue is not directly related to our plugin but rather to the ActionScheduler library that we include in our plugin.

    Even if you completely delete our plugin and have the ActionScheduler enabled via WooCommerce or any other plugin that uses it, the error will remain on the website.

    Don’t hesitate to get in touch if you have any other questions.

    William Berenson

    2 months, 1 week ago

    Rank Math free

    Hello Support,

    Thank you for your follow-up. We are currently investigating this matter with our hosting provider, and we will reach back out to you as soon as we have an update.

    Ike

    2 months, 1 week ago

    Hello,

    That’s fine, you can let us know how it goes.

    Meanwhile, please don’t hesitate to contact us anytime if you have other questions to assist you further.

    Looking forward to helping you.

    Thank you.

    RankBot

    1 month, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Performance Issue with Rank Math SEO Plugin’ is closed to new replies.