Data is not updating; old data analytics are being displayed.

Hello,

We apologize for the issue you are facing with Rank Math Pro not displaying updated analytics data. Here are a few steps you can take to troubleshoot and resolve this issue:

1. Check if Rank Math is Updated to the Latest Version

Ensure that you have the latest version of Rank Math and Rank Math PRO installed. You can do this by navigating to WordPress Dashboard → Plugins → Installed Plugins. If an update is available, please update the plugins.

2. Verify Website Connection to Rank Math Account

Make sure your website is connected to your Rank Math account. You can check this from the Client Management dashboard here.

If your site is not listed, you may need to reconnect it by following the tutorial here.

3. Check Refresh Tokens Availability

You can check the status of the refresh token by going to Rank Math SEO → Status and Tools → System Status. Look for the Google Refresh Token status.

If it shows ‘No Token’, then refresh tokens are not available for Rank Math to regenerate the token. You can follow the tutorial linked in the context to fix this issue.

4. Clear Cache

If you are using any caching plugins, try clearing the cache as it might be serving old data.

If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

Sources:
Resolving Rank Math Analytics Related Issues » Rank Math