the robots.txt file is not writable. What i do?

#95257
  • Resolved Misentinel
    Rank Math free

    Hello,
    Guys, I m using Rank Math for my website, but now I m facing a critical issue that I can’t edit the robots.txt file.
    Need your help and Rank Math support, please sort out this issue.

    Thank You!

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Are you able to modify your .htaccess in Rank math > General Settings > htaccess? If not, please head to your root directory and change the following value:

    from

    define ('DISALLOW_FILE_EDIT', true);

    in

    define ('DISALLOW_FILE_EDIT', false);

    If you are able to edit your .htaccess file, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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