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Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

Can you please hare a video or screenshot of the issue so that we can get it completely before helping you on this?

Looking forward to helping you. Thank you.

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Hello,

You can use https://www.loom.com/ to Record video messages of your screen.

Looking forward to helping you. Thank you.

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Hello,

The screencast will help us replicate the issue from our end and hopefully find a way to to resolve this.

Looking forward to helping you. Thank you.

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Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.