Hello,
We apologize for the issue you are facing with accessing your purchased course. It sounds frustrating, especially after making a significant investment.
To resolve this, we recommend checking if you are logged into the correct Rank Math account associated with your purchase. If you are still having trouble accessing the course, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.
Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
We need to see the order number that starts with RANKMATH2#####-####-#####
We really look forward to hearing back from you. Thank you.
