RM Pro plugin conflict with Elementor single post template

#951447
  • Resolved Hazel Key

    1 year ago

    Rank Math free

    The text editor widget in the single post template hangs (transition icon displays) and is not available to edit in the Elementor editor. Elementor’s support found that when the RM Pro plugin was deactivated the problem disappeared.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year ago

    Hello,

    We apologize for the issue you are facing with the Rank Math Pro plugin conflicting with Elementor’s single post template. It seems that the text editor widget is hanging when both plugins are active, which can be frustrating.

    To confirm if there is indeed a conflict, we recommend using the Troubleshooting Mode in Rank Math. Here’s how you can do it:

    1. Navigate to the Troubleshooting Mode in the top bar of Rank Math.
    2. Hover over the plugins section and click on any one of the plugins to enable it.
    3. Try reproducing the issue again.

    Enabling plugins in Troubleshooting Mode

    • If the issue persists, then the plugin you just activated is conflicting with Rank Math.
    • If not, then that plugin is not causing issues with Rank Math.

    Repeat this process by enabling one plugin at a time until you identify which one is causing the conflict. Once you find the conflicting plugin, you can either contact the plugin developer for a resolution or let us know which plugin it is, and we will do our best to help resolve the conflict from our end.

    If the issue continues even when only the default WordPress theme and Rank Math are active, please let us know directly so we can inform you about further steps. Thank you for bringing this to our attention!

    Sources:
    Confirming a Theme/Plugin Conflict With Rank Math

    Rakibuzzaman Siam

    1 year ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We already fixed the Elementor issue in the latest version of the Rank Math plugins: https://rankmath.com/changelog/

    If you’re not able to see the update, please clear Rank Math’s transients from WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients, and see if that works for you: https://rankmath.com/kb/rank-math-status-and-tools/#rank-math-transients

    You can also manually update the plugin by following this guideline: https://rankmath.com/kb/update-rank-math-manually/

    However, you mentioned you’re using the Rank Math PRO plugin on your websites, but the account you have used to open this ticket is the Rank Math free version.

    Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.

    Let us know how it goes. Looking forward to helping you.

    RankBot

    11 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘RM Pro plugin conflict with Elementor single post template’ is closed to new replies.