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I have four Rank Math notifications that just won’t go away. They’ll disappear when I click on the X, but come back on the next page reload.
The admin-ajax.php POST triggered by the close operation returns a 403 “forbidden” error. That’s most likely the cause for it not disappearing. The POST data seems to be missing a nonce, which may or may not be why it’s being rejected.
Other admin-ajax.php requests return successfully, so other AJAX requests are working.
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Hello,
We apologize for the issue you are facing with the Rank Math notifications not dismissing properly. It seems like the 403 "forbidden" error you are encountering when trying to dismiss the notifications is indeed causing them to reappear after a page reload.
To resolve this issue, we recommend trying the following steps:
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Clear Your Browser Cache: Sometimes, cached data can cause issues with AJAX requests. Clearing your browser cache may help.
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Remove Transients: Navigate to Rank Math SEO → Status & Tools → Database Tools in your WordPress dashboard and click on Remove Transients. This can help clear any temporary data that might be causing the problem.
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Check Your .htaccess File: If the issue persists, it might be related to your .htaccess file. You can regenerate it by going to Rank Math SEO → General Settings → Edit .htaccess. Make sure you have switched to Advanced Mode if this option is not visible.
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Check User Permissions: Ensure that your user role has the necessary permissions to dismiss notifications. If you are using the Role Manager feature, verify that the capabilities for your user role are correctly set.
If you continue to experience this issue after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for bringing this concern to our attention!
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The ticket ‘Unable to dismiss admin notifications’ is closed to new replies.