Hello, we apologize for the confusion regarding your subscription. If you are an existing Content AI plan subscriber who made your purchase before September 6, 2023, you will indeed migrate to the new plans at the same pricing until your next renewal. For example, if you were on the $19 plan, you will continue to enjoy the benefits of the Starter plan at that price until your renewal is due. After that, you will pay the new price.
If you have any further questions or need assistance with your subscription, please feel free to reply to this ticket, and a human agent from our support team will assist you further.
Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
