Hello,
We apologize for the issue you are facing with the Rank Math SEO plugin resulting in a server error 500. This error indicates a general server-side issue that prevents Googlebot from accessing your page. Here are some steps you can take to help fix this error:
- Review server logs: Analyze your server logs to pinpoint the specific error and its cause.
- Check for overload signs: Look for signs of server overload, such as slow response times or high CPU usage.
- Verify settings: Ensure that you are using the correct settings for your site’s PHP, database, and other relevant components. You can refer to this guide on updating your PHP version.
- Contact hosting provider: If the issue persists after following the above steps, it may be best to reach out to your hosting provider for further support.
If you need more detailed assistance, please reply to this ticket, and a human agent from the Rank Math Support team will take over and provide further help.
Thank you for raising this concern!
Sources:
How to Fix Indexing Issues in Google Search Console » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
