Latest RankMath Pro plugin conflicting with latest Elementor Pro plugin.

#947515
  • Resolved Dave O’Neill

    1 year ago

    Rank Math free

    Since updating to the latest versions of both plugins, I can’t edit the left pane of Elementor Pro with RankMath running.

    When I deactivate both the RankMath and RankMath Pro plugins, I can edit in Elementor Pro without issue.

    Please advise on how to get both plugins running successfully together.

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    1 year ago

    Hello,

    We apologize for the issue you are facing with the Rank Math and Elementor Pro plugins. It seems like there might be a conflict between the two plugins after the latest updates.

    To troubleshoot this issue, we recommend following these steps:

    1. Enable Troubleshooting Mode: Navigate to the Troubleshooting Mode in the top bar of your WordPress dashboard.
      Enabling plugins in Troubleshooting Mode

    2. Activate Plugins One by One: Start by activating the Rank Math plugin and check if the issue persists. If it does, deactivate Rank Math and activate Elementor Pro to see if the issue occurs with just that plugin.

    3. Identify the Conflict: If you find that one of the plugins is causing the issue, try enabling them one at a time to identify which specific plugin is conflicting with Rank Math.

    4. Contact Plugin Developers: Once you identify the conflicting plugin, you can reach out to the respective plugin developer for assistance in resolving the conflict.

    If the issue persists even when only the default WordPress theme and Rank Math are active, please let us know directly at our support forum so that we can inform you about further steps.

    Thank you for raising this concern, and we hope to help you resolve it soon!

    Sources:
    Confirming a Theme/Plugin Conflict With Rank Math

    Dave O’Neill

    1 year ago

    Rank Math free

    Hello. Elementor customer support has directed me to you. Your automated reply has directed me to Elementor. Please work in concert with Elementor directly to resolve this issue for all your joint customers.

    Ike

    1 year ago

    Hello,

    Thank you for contacting support.

    The issue with the new Elementor PRO and Rank Math PRO conflict was corrected in a minor update we released 3 weeks ago: https://rankmath.com/changelog

    If you don’t see the new update, can you please head over to WordPress Dashboard > Rank Math SEO > Status & Tools > Database Tools and clear the transients?

    Then, proceed to WordPress Dashboard > Plugins and see if you are able to see a new version of the PRO plugin which you can update to, which should correct the issue after performing the update.

    Here’s a guide you can follow to update manually: https://rankmath.com/kb/update-rank-math-manually/

    It seems that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    Thanks.

    RankBot

    11 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Latest RankMath Pro plugin conflicting with latest Elementor Pro plugin.’ is closed to new replies.