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Hi I am not able to connect my google account with my rankmath plugin. When I copy the HTML tag code from google search console page, I go the webmaster tool section and paste it in the Google Search console in WordPress, and try to save it, I get an error saying forbidden. I tried several times but had that same error. Any idea what might be the issue and how to fix. Please i need help fixing this. Thank you
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Hello,
We apologize for the issue you are facing with connecting the Rank Math plugin to Google Search Console. The "forbidden" error you are encountering could be related to a few different factors. Here are some steps you can take to troubleshoot and potentially resolve the issue:
1. Check User Permissions
Ensure that your user account has the necessary permissions to make changes in WordPress. If you are not an administrator, you may need to contact someone who is.
2. Enable Troubleshooting Mode
You can try enabling troubleshooting mode in Rank Math to see if there is a conflict with another plugin or theme. To do this:
- Navigate to the Troubleshooting tab in Rank Math.
- Click on Enable Troubleshooting Mode.
This will disable all plugins and themes for you as the administrator, allowing you to test if the issue persists without them.
3. Whitelist Googlebot IP Address
If your website is blocking certain IP addresses, it might be preventing Google from accessing it. You can check if your security settings or firewall are blocking Googlebot. If you have a security plugin, ensure that the IP address of Googlebot is whitelisted. You can find the list of Googlebot IP addresses here.
4. Contact Hosting Provider
If the above steps do not resolve the issue, it may be worth reaching out to your hosting provider. They can check server settings and logs to see if there are any restrictions causing the forbidden error.
If you continue to experience difficulties, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!
Sources:
How To Fix Blocked Due to Access Forbidden (403) Error in Google Search Console » Rank MathHello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘not able to connect rankmath plugin to google search console’ is closed to new replies.