Rederactions failed becuse of update error

Hello,

We apologize for the issue you are facing with the update error. The error code PCLZIP_ERR_BAD_FORMAT (-10) typically indicates a problem with the ZIP file format, which can occur during the update process.

Since you’ve already tried reconnecting your account and manually updating the plugin, we recommend the following steps to troubleshoot this issue:

1. Clear Cache: Ensure that you clear all caches, including any server-side cache, as this can sometimes cause issues with updates.

2. Check File Permissions: Verify that your WordPress installation has the correct file permissions. Incorrect permissions can prevent updates from being applied correctly.

3. Disable Other Plugins: Temporarily disable other plugins to check if there is a conflict causing the update to fail. If the update works after disabling other plugins, you can enable them one by one to identify the conflicting plugin.

4. Check for Theme Conflicts: Sometimes, themes can also conflict with plugin updates. Switching to a default WordPress theme (like Twenty Twenty-One) temporarily can help identify if this is the case.

5. Manual Installation: If the manual update via ZIP file did not work, ensure that you are using the latest version of Rank Math from our website. You can download it again and try uploading it through the WordPress admin area under Plugins > Add New > Upload Plugin.

6. Review Server Logs: Check your server logs for any errors that might provide more insight into what is going wrong during the update process.

If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

Thank you for bringing this concern to our attention, and we hope to resolve it quickly for you!