SEO plugin Causing Issues

#944016
  • Resolved Mahak Ijaz
    Rank Math free

    The plugin was working just fine but since I last updated it I have been facing issues
    First of all, even when I have not entered any URL characters myself the URL already has a number of characters in it.

    Secondly, I have added external links which the plugin is counting as Internal links, and when I add the Internal links to my site it does not even count them. I have almost 72 articles on my website using this plugin and I have never faced this issue before. I have even gone back to my previous version but its still causing issues. What should I do?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issues you are facing with the plugin after the update. Thank you for bringing this to our attention.

    1. URL Characters Issue: It sounds like there might be a conflict or a caching issue causing the URL to have unexpected characters. We recommend checking for any caching plugins that might be affecting the URL structure. Additionally, ensure that your permalink settings are correctly configured in Settings → Permalinks in your WordPress dashboard.

    2. External Links Counted as Internal Links: This could be due to how the plugin is interpreting the links. Please check if there are any settings related to link counting in the Rank Math settings. If external links are being counted incorrectly, it may be worth clearing your cache and rechecking the link counts after doing so.

    3. Reverting to Previous Version: If you have reverted to a previous version and are still experiencing issues, it may indicate a deeper conflict with another plugin or theme. We recommend using the Health Check plugin to identify any potential conflicts with other plugins.

    If these steps do not resolve your issues, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

    Thank you for your patience, and we hope to resolve this for you soon!

    Mahak Ijaz
    Rank Math free

    This is not helpful at all. Guide me again

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Could you please share a screencast of the issue by using a tool like https://loom.com so that we can check this further for you? A visual representation of the issue will help us to understand it better.

    Also, please share an affected page URL so that we can check that as well.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘SEO plugin Causing Issues’ is closed to new replies.