Error in setting up OG image

#940454
  • Resolved joshuamorrow2ae57462df

    8 months ago

    Rank Math free

    Hi, I’ trying to create an OG image for my website but can’t for the life of me work out how to do it.

    I’ve installed “Rank Math” which enables me to change the featured image & description of my home page to reshare on socials.

    Yet when I go to repost on Twitter, it says “Rewire Page” and doesn’t have an image.

    I have followed the steps to:

    – Added the OG image on the WordPress Dashboard > Rankmath > Global
    – Added the OG images on pages when clicking on Rankmath > Settings > Add OG image & description
    – I have checked the debuggers on Facebook & Twitter which the OG image is still not showing up.

    Am I missing any steps here? Any help would be greatly appreciated.

    P.S. Loving Rankmath so far and would be curious to learn more about paid plans

Viewing 5 replies - 1 through 5 (of 5 total)
  • Reinelle

    8 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please share the affected URL so we can check as well?

    Meanwhile, ensure that the image you’re using is as close as 1200 x 630 pixels, and the image file format you are using is only between jpeg, gif, or png as per Opengraph Standards:
    https://rankmath.com/kb/open-graph-image-not-displaying/#num-4-2-image-dimensions-image-format

    Once done, clear the page’s cache and check the URL again using the debugger tool.

    Looking forward to helping you.

    joshuamorrow2ae57462df

    8 months ago

    Rank Math free

    Thanks for your assistance.

    I have uploaded an image of 1200 x 630 in PNG format exactly.

    The URL is http://www.rewireretreats.com.au

    I have cleared all the caches now.

    Would you be able to provide an idea if this is resolved or any next steps to get OG image showing?

    Thanks,
    Josh

    Jaideep Asrani

    8 months ago

    Hello,

    The results were cached on X’s end. We used X Card Validator tool to flush the cache, and the card preview is working fine now: https://cards-dev.x.com/validator

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    joshuamorrow2ae57462df

    8 months ago

    Rank Math free

    Amazing!!! Thanks so much

    Rakibuzzaman Siam

    8 months ago

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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