support request

#938754
  • salvatore poerio
    Rank Math free
    Content AI Starter

    hello, I would like to ask you for support on an error I get when debugging from the site and it slows me down a lot by taking up a lot of CPU, the error it gives me is this:

    Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the advanced-ads domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/myukmkhy/public_html/wp-includes/functions.php on line 6114

    How can I solve it?

    thank you
    Salvatore

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hello,

    Thank you for contacting us. We apologize for any inconvenience this issue may have caused.

    The Translation issue after the most recent WordPress update was resolved with version 1.0.233 released on November 27 as you can see here: https://rankmath.com/changelog/free/

    Please ensure the Rank Math plugin on your site is the most recent.

    We hope this helps. Please let us know if you have further questions or concerns.

    Thank you.

    salvatore poerio
    Rank Math free
    Content AI Starter

    Ciao, purtroppo anche con l’ultima versione il problema persiste, la versione installata è:

    Rank Math SEO
    Disattiva | Diagnostica | Settings | Configurazione Guidata
    Rank Math SEO è il miglior plugin SEO per WordPress con le caratteristiche di molti strumenti SEO e AI SEO in un unico pacchetto per aiutare a moltiplicare il vostro traffico SEO.

    Versione 1.0.234.1 | Di Rank Math SEO | Vedi dettagli | Per Iniziare | Documentazione
    Abilitare gli aggiornamenti automatici
    Seleziona Rank Math SEO PRO

    Rank Math SEO PRO
    Disattiva | Diagnostica
    Super-charge your website’s SEO with the Rank Math PRO options like Site Analytics, SEO Performance, Custom Schema Templates, News/Video Sitemaps, etc.

    Versione 3.0.77.1 | Di Rank Math SEO | Visitare plugin sito

    Hello,

    Please confirm the date on the concerned error log is recently (after the update of the plugins).

    If it is then we might need to take a closer look at your site:

    Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    salvatore poerio
    Rank Math free
    Content AI Starter

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    salvatore poerio
    Rank Math free
    Content AI Starter

    ciao, grazie per il supporto.
    ho inserito come suggerito le credenziali di accesso.
    attendo un vostro cortese riscontro.

    Salvatore

    salvatore poerio
    Rank Math free
    Content AI Starter

    ciao, possibile avere un riscontro? grazie

    salvatore poerio
    Rank Math free
    Content AI Starter

    you are very fast as a support, one is quicker to close the site with the errors he finds

    Hello,

    Sorry for the delay in reply.

    It seems that you have a Rank Math PRO plugin on your website and you have created this ticket using a free account. Can you please share the email address you used to purchase the PRO plugin so we can verify this from our end?

    As for your issue with the error, your Rank Math plugins are already in the latest version so this error should no longer appear on your error log. We would like to check the error log but the file is too big for us to download. Can you please clear your error log and observe if you are still having the said error messages?

    Looking forward to helping you.

    salvatore poerio
    Rank Math free
    Content AI Starter

    hi
    you made me create the access the temporary access and now you ask me for the registration email? anyway the email is i***@3******************
    can you guys solve the problem? which is currently still there?
    the temporary access is for 2 days

    Hello,

    The error you shared mentioned the translation domain called advanced-ads and that is not from our plugin. You need to get in touch with the team responsible for the plugin that uses that domain.

    Don’t hesitate to get in touch if you have any other questions.

    salvatore poerio
    Rank Math free
    Content AI Starter

    no there is also rank math and it is also found within the debug run, as you can see from the screenshot I am sending by email, this makes me think that you have not even entered the site.

    thank you

Viewing 11 replies - 1 through 11 (of 11 total)

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