impossible to select Analytic account

#93798
  • Resolved Jb Gayet
    Rank Math free

    Hi, I am trying to add G analytic, once connected, I can not select the account, the property and the view… strange…

    you can see the image here https://share.getcloudapp.com/nOunom2Y

    and also I do not see my website listed under Connected Websites on RankMath Dashboard…

    thank’s
    JB

Viewing 1 replies (of 1 total)
  • Hello JB,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Have you verified your site with Google?

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘impossible to select Analytic account’ is closed to new replies.