Hello,
Thank you for contacting support.
You cannot use Content AI while you have the website connected to a Free account and using the PRO plugin. If you don’t have an active PRO subscription you need to remove the PRO plugin to use the credits.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.