Rank Math PRO doesn’t work

#937109
  • Resolved Czesław Mazur

    1 year, 1 month ago

    Rank Math free

    Hi.
    I purchased the RankMath PRO version but there is a problem on my website mcmazur.com with the operation of this plugin.

    Last week Elementor released a new PRO version and after its update RankMath PRO stopped working. The problem is the lack of the full version of RankMath PRO and a very big problem with editing widgets in Elementor. In Elementor, the “loading” circle symbol appears and I can’t edit any Elementor element. The problem was analyzed by Elementor support and it results from it that it is a result of RankMath.

    Please help me solve this problem
    Czesław Mazur

Viewing 2 replies - 1 through 2 (of 2 total)
  • Czesław Mazur

    1 year, 1 month ago

    Rank Math free

    Hey, What is your answer?

    Miguel

    1 year, 1 month ago

    Hello,

    Thank you for contacting support.

    This issue only happens with the PRO version of the plugin and your account is only a Free account. Can you please let us know the email address you used to purchase the plugin?

    Looking forward to hearing back from you.

    RankBot

    1 year ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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