social share not working

#936564
Viewing 3 replies - 1 through 3 (of 3 total)
  • Rakibuzzaman Siam

    1 year, 1 month ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Unfortunately, the page URL you’ve shared is returning a 404 error.

    However, it looks like you’re using non-English characters on your image filename. We have recently seen some issues with the OG image where the file name is in non-English characters. For more details, you can check this URL: https://ke2b.com/en/facebooks-recent-changes-impacting-non-english-image-file-names-key-notices-for-webmasters/

    You can try to change the image filename and after clearing your website cache, please check again.

    Let us know how it goes. Looking forward to helping you.

    Orimintzmedia

    1 year, 1 month ago

    Rank Math pro

    https://yazamcoit.co.il/itsupport/
    this is the URL sorry.
    I will check your article.

    Rakibuzzaman Siam

    1 year, 1 month ago

    Hello,

    We checked this page with the Facebook Sharing Debugger tool and we can see the OG image is showing properly without any issues:

    If you’re still facing any error for this URL, please share a screenshot with us by using any image-sharing tool like https://imgur.com/upload so that we can check this further for you.

    Looking forward to helping you.

    Thank you.

    RankBot

    1 year ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘social share not working’ is closed to new replies.