erorr in site map

#936528
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  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    This sitemap error indicates that there must be some white space before the XML Sitemap’s source code. You can also look at the source code of Sitemap and you’ll see there is an extra line before the XML. This is caused by a blank line or space in your wp-config.php or functions.php file.

    Please follow this troubleshooting guide to fix that issue:
    https://rankmath.com/kb/fix-sitemap-issues/#xml-text-declaration

    Let us know how it goes. Looking forward to helping you.

    ali web
    Rank Math free

    I went through all the sections, but unfortunately my problem was not solved. Please provide detailed guidance.

    Hello,

    If you’re not able to find any white space then you can try to follow this guideline to fix the issue: https://wejn.org/stuff/wejnswpwhitespacefix.php.html

    Once done, please try to clear the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    If you’re not sure how to do that, you can share your WordPress and FTP logins with us so we can do this for you. You can edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘erorr in site map’ is closed to new replies.