RankMath Function on Page Editor?

#936473
  • Resolved Chris Jones
    Rank Math free

    when i create a page on mentallyokay.com I can’t get the rank math functions to appear on the right side of page editor. I connected website to rankmath, not sure what to do to get these functions?

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  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please follow the steps mentioned in this guide and see if that works for you: https://rankmath.com/kb/why-rank-math-meta-box-is-not-showing/

    If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Let us know how it goes. Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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