-
SO i recently installed the rankmath plugin,
when ever i goto the webpage and edit using the default editor i make changes to the meta and snippet.
once i save the whole page gets over written and its blank, i have to restore from cache.
what is it that im doing wrong.
-
Hello,
Thank you for using Rank Math and sorry for the issue you are facing.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Site tag and Meta update’ is closed to new replies.