Unable to purchase PRO version from Canada

#936151
  • Resolved PREM LEE PRASANNAN

    12 months ago

    Rank Math pro

    Hello,

    I am trying to buy the PRO version from Canada using Paypal in Canada and unfortunately I am getting a message to use Canadian Merchant account instead of US. Can you please help?

    Thank you!

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    12 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please make sure that the flag during checkout is showing the correct country at the top right corner.

    If you are trying to validate data while accessing the website from a different location, you need to force the change of country in the dropdown.

    Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to update your payment method.

    Let us know how this goes.

    RankBot

    11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Unable to purchase PRO version from Canada’ is closed to new replies.