problem

#935156
  • Resolved Abdo Abdo
    Rank Math free

    Hello. I have a problem with the last update from rankmath pro . When I want to edit the page element plugin I can’t .only can when I deactivate the rankmath pro.note: I already update the plugin rankmath and element and I clear cache but still the problem same

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello. I have a problem with the last update from rankmath pro . When I want to edit the page element plugin I can’t .only can when I deactivate the rankmath pro.note: I already update the plugin rankmath and element and I clear cache but still the problem same vendingvendingmachine.com

    Hello,

    Thank you for contacting support.

    This account is only a Free account and there are no active PRO subscriptions associated with it. Can you please let us know what account you used to purchase the PRO plugin?

    The issue with Elementor was corrected in a minor update we released recently: https://rankmath.com/changelog

    If you don’t see the new update, can you please head over to WordPress Dashboard > Rank Math SEO > Status & Tools > Database Tools and clear the transients?

    Then, proceed to WordPress Dashboard > Plugins and see if you are able to see a new version of the PRO plugin which you can update to, which should correct the issue after performing the update.

    Looking forward to hearing back from you.

    hi

    i use Version 3.0.63 pro not free .

    i try to remove transients, but come this No Rank Math transients found.

    thanks

    Hello,

    We are glad to know that this issue has been resolved. Thank you for letting us know.

    This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 6 replies - 1 through 6 (of 6 total)

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