Hello,
Thank you for contacting us. We apologize for any inconvenience this issue may have caused.
We can replicate this issue on your site and have shared this with our developers. We will get back to you once we have an update or solution from them.
Thank you so much for your patience while we resolve this for you.
Hello,
The issue seems to be caused by a misconfiguration in the primary terms. For some products, the primary term ID stored in the database doesn’t match the categories selected in the post. This discrepancy causes the issue because Rank Math adds the primary category selected for a product to the link. Ideally, this should not happen, as Rank Math only allows setting a primary category after the category has been selected. Could you please let us know if you have imported the plugin data from any other plugin or site?
We have already fixed this internally and will include the fix in the next update. In the meantime, could you please try overwriting the plugin files by downloading the updated plugin from the following link and replacing it via Dashboard >> Plugins >> Add New Plugin >> Upload Plugin:
https://i.rankmath.com/f/SYed6s
Please let us know if the product pages still show a 404 error after replacing the plugin files.
Hope this helps.
Hello,
Don’t believe so, think this site has always used RM, but not sure.
Have installed new plugin from your link and all seems to work now.
Thanks
Mark Jones
Hello,
We are glad to know that this issue has been resolved. Thank you for letting us know.
This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
