Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Please follow our guide here if there are no credits showing on your site:
https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/
If the issue persists, please share the affected website URL so we can check further. You can add it to the sensitive data section by editing your first post
It is completely secure, and only our support staff has access to that section.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Ciao ho provato a seguire la guida ma non me li fa vedere i crediti
Hello,
We have manually disconnected the concerned website from our end. When you log in to your website now you should see it disconnected from your account.
Please reconnect it by clicking the “Connect now” link in the warning message and check if the credits are available by going to WordPress Dashboard > Rank Math SEO > Content AI.
Please let us know if the issue has been fixed for your website.
Thank you.
Hello,
I am happy it helped you. Do you have any other questions or do you want us to mark this as solved?
Thank you.