No analytics in backend

Hello,

When connecting your Google Analytics account, please make sure it contains a GA4 property and that property is accessible to your Google account (Owner). Also, please make sure that you grant Rank Math full permission to access your Analytics data. Try reconnecting your Google account. Remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

Then, head over to your WordPress Dashboard > Rank Math > General Settings > Analytics and reconnect the Google service and this time, ensure that all permissions are checked:

As for the blank analytics dashboard page in our plugin, please check if there’s any other plugin that is causing a script conflict with ours. To check that, please follow this troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/

Only the site admin would know and your users won’t be affected by this troubleshooting.

Hope that helps.

Hello,

We are glad that everything has been sorted out.

Do you still need our assistance with anything else or can we go ahead to close the ticket?

We look forward to hearing from you.

Thank you.

Hello,

In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Looking forward to helping you.

Thank you.