Hi guys, I purchased RankMath Pro, I paid with PayPal, but it didnt link

#930424
  • Resolved Newy Staff

    1 year ago

    Rank Math free

    Hey guys.

    I purchased RankMath pro, I used my paypay account b************@g********, can you check if its active? I was hoping it would auto link that purchase to the rankmath plugin on my website, but I dont think it did.

    Heres a screenshot of active modules from RankMath, I kinda think the pro is working because these modules shouldn’t be able to activated unless it was Pro right?

    How can I connect my rankmath subscription to my website?

Viewing 1 replies (of 1 total)
  • Princess

    1 year ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We can see that the email address you provided does have a purchased subscription with us.

    To avoid any confusion in the future, would you like to merge these two accounts?

    If yes, please send an email to our billing and accounts department at s******@r*********** using the second email address and cc the first email and tell us the preferred email address, and we will do the needful.

    We really look forward to hearing back from you. Thank you.

    RankBot

    11 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Hi guys, I purchased RankMath Pro, I paid with PayPal, but it didnt link’ is closed to new replies.