Duplicate meta description

#929324
  • Hi, SyedClinic.com has had duplicate meta descriptions after installing rank math plug in. I have spend over 20hrs and I can’t figure it out. I’m not an IT person. I even uninstalled it and it left some of the meta descriptions in there so it’s left me really confused.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We checked your website using our Meta Tag Analyzer and the meta description is missing on your pages.

    This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.

    Here’s a guide for troubleshooting further if the issue persists:
    https://rankmath.com/kb/check-plugin-conflicts/

    You can also follow the steps in this video:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Do you think we can jump on a call and I can show you the meta descriptions. Even going directly to our website and go to osteopathy and you will see.

    Thanks

    Hello,

    Unfortunately, we cannot do remote desk help/support, but you can record a video screencast to make this process easier. You can use tools like Loom (https://www.loom.com/screen-recorder) to record and share the screencasts.

    You can share the screenshot using https://imgur.com/upload with us so that we can investigate the issue further. Having a screen recording or screenshot will help us understand the issue and provide the right solution.

    We can also check and resolve this for you on your website. Please edit the first post on this ticket and include your WordPress and FTP login details in the designated Sensitive Data section.

    Please take a complete backup of your website before sharing the information with us.

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Please see the following screenshot of the meta tags generated by Rank Math on your homepage:
    https://imgur.com/liZYp2N

    The meta description is not being generated.

    Please refer to the following guide on how to setup the meta tags: https://rankmath.com/kb/seo-meta-tags/

    We hope this helps. Please let us know if you have further questions or concerns.

    Thank you.

    Okay I’m confused because I was under the impression the title osteopath in the image was actually the meta description. Regardless of what the title is called it doubled up on the install.

    Hello,

    We’re unable to replicate the double title from your screenshot upon checking your homepage.

    Also, Rank Math’s currently installed and activated.

    Could you please confirm if you have already fixed it?

    Looking forward to helping you.

Viewing 7 replies - 1 through 7 (of 7 total)

You must be logged in to reply to this ticket.