Cannot Set Up Rank Math on my Site

#92876
  • Resolved Tshiring Pemba
    Rank Math free

    I have a site https://lugako.com/ and wanted to change my SEO tool from Yoast to Rank Math but as soon as I try to activate my plugin it gives me a 500 error saying “my-site is currently unable to handle this request”. The error gets fixed as soon as I delete the rank math plugin folder from my hosting. I have wp-rocket on my site and I think that might be causing the problem but not sure.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Sorry for any inconvenience that might have been caused due to that.

    It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

    Please follow these steps to fix the issue:

    1. Take a complete backup of your website

    2. Install this plugin: https://wordpress.org/plugins/code-snippets/

    3. Head over to the Snippets menu in the left sidebar and click Add New
    add new snippet

    4. Give that post any name and copy the below code in the Code field

    add_action( 'init', function() {
    	delete_option( 'schema-ActionScheduler_StoreSchema' );
    } );

    5. Select ‘Only run in administration area’ option and click the Save and Activate button
    run only in admin area wordpress

    6. Open WordPress Dashboard in a new window

    7. Then deactivate recently created snippet from here
    disable snippet

    8. Then activate the Rank Math plugin again

    9. Please disable the Code Snippets plugin if you are not going to use it

    Here’s a video screencast:
    https://i.rankmath.com/79gPbv

    Please clear all the cache, including the server after following the above process.

    That should resolve the issue. Thank you.

    Hello,
    Thank you for your reply. The problem was my WordPress version it was 4.9 so I updated it to the latest version then I was able to install it after doing that. But still not sure why it caused the 500 server error.

    Hello,

    Glad you got that sorted.

    Yes, we always recommend staying on the updated versions of everything.

    Please feel free to reach out again in case you need any other assistance. We are here to help.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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