Flo Themes and Rank Math

#92873
  • Resolved Joanne Ryan

    4 years, 1 month ago

    Rank Math free

    Hi,

    I hope you are well.

    I am working with a client who uses Fiji 2 with FloThemes which I know you are compatible with. We recently switched from Yoast to Rank Math. However, I am having issues using Rank Math for the theme blocks from FloTheme. Can you let me know how to set this up correctly to ensure it is working correctly with the pages and content built with FloTheme blocks?

    Currently, it is not providing guidance for the content in the blocks, but the standard WordPress section of the page which doesn’t display on the frontend.

    Thanks,

    Joanne

Viewing 6 replies - 1 through 6 (of 6 total)
  • Jitendraa

    4 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for using Rank Math and sorry for the issue you are facing.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Also, please let us know how we can replicate the conflict.

    We really look forward to helping you.

    Thank you.

    Joanne Ryan

    4 years, 1 month ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Joanne Ryan

    4 years, 1 month ago

    Rank Math free

    Hi,

    I have updated the info for you.

    In terms of ‘replicating the conflict’, I am not sure what you mean by this?

    Thanks,

    Joanne

    Rank Math

    4 years, 1 month ago

    Hello,

    Can you please update WooCommerce’s DB, and then all the plugins and themes to the latest version and see if that helps?

    If not, please contact the theme developer asking them to confirm if the following code is present in the theme you are using:
    https://rankmath.com/kb/content-analysis-api/

    Looking forward to helping you.

    Joanne Ryan

    4 years, 1 month ago

    Rank Math free

    Hi,

    Thanks for your help.

    How will I know if it is advising on the theme blocks after I update everything?

    Thanks,

    Joanne

    Rank Math

    4 years, 1 month ago

    Hello,

    We need to rule out the possibility of any possible conflicts by ensuring that every product is using their latest version.

    We try to replicate issues on our end using the latest versions of all the Software.

    Looking forward to helping you. Thank you.

    RankBot

    4 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Flo Themes and Rank Math’ is closed to new replies.