Focus keyword NA Problem

#928640
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We’ve checked your site and found that Rank Math REST Routes that we use to update the data are being blocked by your Wordfence firewall and most likely this is why you’re facing the issues.

    In order to resolve this issue, please try whitelisting the following Rank Math REST Routes that are being blocked on your firewall.

    /wp-json/rankmath/v1/updateMeta
    /wp-json/rankmath/v1/updateSchemas
    /wp-json/rankmath/v1/updateRedirection
    

    You may try following this link to learn how you can whitelist Rank Math REST Routes in Wordfence Firewall: https://rankmath.com/kb/whitelist-rank-math-in-wordfence/

    Hope that helps and please don’t hesitate to let us know if you have any other questions.

    SANTOSH KUMAR
    Rank Math free

    Hey Rakibuzzaman Siam
    I have already removed the Wordfence pulgin from my site But still facing same issue again & again.
    Can you please check this issue on you end. If you need i will able to login ID And password of my site.
    Please help!

    Hello,

    We can confirm the Rank Math REST Routes are no longer getting blocked by the Wordfence firewall. If you’re still facing the issue on your website, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Focus keyword NA Problem’ is closed to new replies.