Order Reference RANKMATH241129-4519-33440

#928103
  • Resolved Sean Mcgehee

    1 year ago

    Rank Math pro

    Hello,

    I like your product. I had it a few years back. I just signed up again on 11/29/24. with card ending 9807, However, I think I have two accounts. one I can log into with (sensitive Data) and the one I can’t log into because it says invalid email address which is the one I just signed up for on 11/29/24

    Please help me

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jeremy

    1 year ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We can confirm that the purchased plan is under the email address you shared.

    Would you like us to merge all the accounts and consolidate all the data and subscriptions under one account to avoid confusion in the future? If so, please let us know here which email address you wish to keep.

    Looking forward to hearing back from you.

    Sean Mcgehee

    1 year ago

    Rank Math pro

    Yes, please merge the accounts under S**********@g********. Thank you!

    Miguel

    1 year ago

    Hello,

    Thank you for your patience.

    We have merged your accounts as requested.

    Please check on your end if everything is working as expected.

    We really look forward to helping you.

    RankBot

    11 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Order Reference RANKMATH241129-4519-33440’ is closed to new replies.