Hello,
Thank you for contacting the support.
Sorry to disappoint, but our refund policy does not extend for renewal subscriptions. Before the subscription happens, our system sends out an email 7 days before the actual charge so the users can cancel their subscription(s).
You can cancel your subscriptions by following this guide:
https://rankmath.com/kb/cancel-subscription/ (it’s the same process for all subscriptions)
We sent out an email reminder 7 days prior to the charge. Did you not receive that? Please let us know. We are here to assist.
I understand. I cancelled yesterday the subscription; Can I use my plan and credits for a new website I’m planning to create?
Hello,
Thank you for contacting Rank Math support.
Yes, absolutely. Just connect your Rank Math account to the website you’d love to use your subscription with. You can connect your account via Rank Math > Dashboard > Help.
Regards
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
