-
I am trying to install Rank-Math on a fresh install of WordPress with a multi-site feature Enabled.
I have only one main site and one subsite.When I try to activate rank math on the network level, I get the following error message :
“Plugin could not be activated because it triggered a fatal error.”The plugin can get activate on-site level, only network admin activation is unsuccessful.
PS: I didn’t install any themes or plugins yet.
-
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
I can activate the plugin on every site, I can’t activate it on the network level
The ticket ‘Multi-Site Network Admin Fatal Error’ is closed to new replies.