SEO Controls Do Not Appear on Pages

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Here is a video you can follow as well:
https://www.youtube.com/watch?v=FcIWRhcUP2c

Only the site admin would know and your users won’t be affected by this troubleshooting.

Let us know how it goes. We look forward to hearing from you.

Hello,

We deeply apologize for the inconvenience. The Rank Math plugin is fully compatible with the Elementor plugin.

Before initializing the refund, can you please share your website logins so that we can check the issue further for you? You can edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We are looking forward to helping you.

Thank you.

Hello,

We tried to check your website but were not able to access it due to the Wordfence firewall:

In this case, please try to whitelist or open access to countries India, Bangladesh, Portugal, Nigeria, and the Philippines. Also, provide admin-level access so that we can check the issue further for you.

Looking forward to helping you.

Thank you.

Hello,

Unfortunately, the login you’ve shared is not working:

Please update the logins in the sensitive data section so that we can check the issue further for you.

Looking forward to helping you.

Thank you.

Hello,

We were able to log into your website but we are unable to check further as the user access on the dashboard is limited.

To check this properly, please edit the user access and modify the capability to the administrator level.

We look forward to helping you.

Thank you.

Hello,

The SEO Controls are available in the page editor:

The text editor is also working fine.

Please check and let us know if the issue is related to something else.

Looking forward to helping you.

Hello,

Sorry for that. With our integration with elementor, the SEO controls will only show up on the root or top level selection in the elementor menu panel. The controls will not show when you select an element or widget.

With that said, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

For PayPal, it’s always almost instant.

Hope that helps.

Hello,

We have replied to your other ticket about the refund request.

If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.