Issue with Pro Version Activation After Purchase

#921415
  • Resolved Avi Blizovski

    1 year, 2 months ago

    Rank Math free

    Dear Rank Math Support Team,

    I recently purchased the Pro version of Rank Math, but the system still treats my account as I am on the free plan. Initially, I thought the purchase might not have gone through. However, when I tried to purchase the Pro version again, the system displayed a price of $89 instead of $59, which was the price for my original purchase—indicating that the purchase was successful.

    Could you please guide me through the steps to activate and start using the Pro version?

    Thank you in advance for your assistance.

    Best regards,
    Avi Blizovsky

Viewing 1 replies (of 1 total)
  • Adetayo

    1 year, 2 months ago

    Hello,

    Thank you for contacting Rank Math support.

    Unfortunately, there is no active subscription on this account you are using to contact us.

    Can you please share the email address which you used to make the purchase or you can search and forward the receipt from FastSpring.com so we can locate your account?

    We look forward to hearing back from you.

    Thanks.

    RankBot

    1 year, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Issue with Pro Version Activation After Purchase’ is closed to new replies.