Analytics data show Zero

#921133
  • Resolved Nasim Kaheh

    1 year, 2 months ago

    Rank Math pro

    Hello. Hope you are well. I am reaching out about my Analytics dashboard, I cannot see any numbers even though I am able to see my correct data on Google search console. I followed the blog post on “What to do if your data isn’t showing” But it did not fix my problem. I would appreciate if you can help me sort this out. I am debating whether or not to upgrade but if the issue persist there won’t be a real value in upgrading. Thanks

Viewing 1 replies (of 1 total)
  • Reinelle

    1 year, 2 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    In this case, please follow the steps below to create a troubleshooting log so that we can check the issue further:

    Step #1.
    First, add the following filter to your website:

    add_filter( 'rank_math/analytics/log_response', '__return_true' );

    Here is a guide you can follow to add the filter:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Step #2.
    After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending:

    If in your case, you do not see the Scheduled Actions menu, then you can try visiting the following URL:

    
https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending

    Ensure that you replace yourdomain.com with your own domain in the above link.

    screenshot

    Step #3.
    When some actions have completed running, please check the Analytics log under /wp-content/uploads/rank-math and share that with us.

    You can use a tool like Dropbox/Pastebin for debug log files and share the generated links here.

    Looking forward to helping you.

    RankBot

    1 year, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Analytics data show Zero’ is closed to new replies.