RankMath Options don’t show when editing posts/pages

#920799
  • Resolved Will Smith

    1 year, 2 months ago

    Rank Math pro

    Hi there,

    Yesterday we noticed that the RankMath options for editing the meta title/desc don’t appear when editing a post of a page (see screenshot). You just click on the bar and nothing happens but we can see errors in the console.

    https://s3.amazonaws.com/i.snag.gy/80vp5w.jpg

    We haven’t added any plugins to our site so we’re not sure why this would suddenly happen.

    Any thoughts would be much appreciated.

    Thanks
    Will

Viewing 3 replies - 1 through 3 (of 3 total)
  • Rakibuzzaman Siam

    1 year, 2 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We checked some of your posts and we can see the Rank Math SEO Meta box is working properly without any issues. Please check the screenshot in the sensitive data section for reference.

    If you are still facing the issue, please try to clear your browser cache or check your browser’s incognito mode and see if that works for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Will Smith

    1 year, 2 months ago

    Rank Math pro

    Thanks for your help. Yes it works in Incognito, so I think I have some kind of conflict going on from a Chrome Extension.

    Ike

    1 year, 2 months ago

    Hello,

    We’re delighted to hear that this issue has been resolved. We appreciate your feedback.

    This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.

    Thank you for choosing Rank Math and have a wonderful day!

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘RankMath Options don’t show when editing posts/pages’ is closed to new replies.