Regarding recent purchase

#920300
  • Resolved Evan Surrick
    Rank Math business

    Hi team, the support team was recently able to help me purchase RankMath Pro, thank you!

    Now I have a question regarding our purchase. I received the following email following our purchase letting me know that our subscription to Content functionality will be renewing on Dec 11th of this year. How do I cancel this renewal? I don’t see either of our subscriptions within my Account view, though I believe that may just be due to a short delay after purchase.

    Image: https://imgur.com/a/HSCjWBz

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention.

    Rank Math subscriptions (all license types) come with a FREE Content AI Trial. After the 15-day free trial ends, you will be automatically billed for the upcoming year’s Content AI subscription.

    Content AI is the perfect solution for performing AI SEO on your website and we really hope you reconsider. Here’s what you miss out on by canceling Content AI:

    – 2x Content AI Credits
    – 1-Click SEO Content Generation
    – 1-Click SEO Title and Description Generation
    – More than 40+ Dedicated AI Tools
    – 1-Click Competitor Content Research
    – 125+ Expert-Written, Supercharged Prompts

    However, if you have already made up your mind, please follow the instructions laid out in this knowledge-base article to cancel your subscription:
    https://rankmath.com/kb/cancel-subscription/

    If you run into any issues while cancelling the subscription, do let us know and we will assist you further.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Regarding recent purchase’ is closed to new replies.