Edit Snippet – Won’t Work

#920040
  • Resolved Kilkenny Concierge

    9 months, 1 week ago

    Rank Math free

    Hello,

    I work with Rank Math SEO on wordpress but I am having issues with it. When I change the snippet and save changes it goes back to the oringial snippet. I have checked conflicts which it says Rank Math SEO is a conflict, if I deactivate and activate will I loose all of my work? Thanks in advance!

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    9 months, 1 week ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    You’ll not lose any settings after deactivating the Rank Math plugin as all the data are saved on your database.

    However, for initial troubleshooting, please check if you are using a Firewall as it may prevent saving the changes. If you are using a Firewall, please whitelist this route:

    /wp-json/rankmath/v1/updateMeta

    For more information on this issue, you can follow this guideline: https://rankmath.com/kb/meta-data-not-saving/

    Let us know how it goes. Looking forward to helping you.

    RankBot

    8 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Edit Snippet – Won’t Work’ is closed to new replies.