Lost my redirections during import

#919793
  • Resolved Bill Downall

    1 year, 2 months ago

    Rank Math free

    I installed RankMath today, and told it to import redirections from the redirections plugin. The progress message said it did import them. But no redirections were available in RankMath. I reactivated Redirections so that I could look up the redirection rules, and built several manually, deactivated the Redirections plugin again. But the redirections are not working.
    d

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    1 year, 2 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please share the redirections you created on your website in this structure?

    Source:
Redirection Type:
Destination URL:

    Or, you can share a screenshot of the redirection by using a tool like https://imgur.com/upload so that we can check this further for you.

    Meanwhile, you can try to re-import the data again from WP Dashboard > Rank Math > Status & Tools > Import & Export: https://rankmath.com/kb/import-redirection-plugin-data/#importing-redirection-plugin-using-rank-math-import-export

    Let us know how it goes. Looking forward to helping you.

    RankBot

    1 year, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Lost my redirections during import’ is closed to new replies.