Hello,
Thank you for contacting us and bringing your concern to our attention.
It seems like you purchased the plugin with some other email address.
Can you please share the email address that you used to purchase the plugin or you can search and forward the receipt from FastSpring.com so we can locate your account?
Regarding the Content AI, you can purchase it from here: https://rankmath.com/content-ai/#pricing
Looking forward to helping you.
Thank you.
The email i***@p******** is the one I want to use for purchasing Content AI, but on WP it is with a different email, (probably the one who created the site for me and it is the business version, and I don’t want to lose it…) Can I add Content AI to the existing one and purchase it myself?
Hello,
I’m afraid to use Content AI, you’d need the Content AI subscription to be on the same account connected to your website.
Since your website is connected to your web developer’s business plan, you will need them to purchase the Content AI subscription (which, btw, the credits will be accessible to all websites on their subscription – except they limit it using this guide).
The only alternative is to disconnect your website from their subscription and purchase your own.
We hope this helps clarify the issue. Please let us know if you have any other questions or concerns.
For my site http://www.psymt.com, I’m the owner, δεν μπορώ να καταλάβω τη διαφορά μεταξύ Pro και business? Tracking words What’s the difference between it? (1000/20000) Which is the best option?
Hello,
The Rank Tracker feature allows you to track the keyword performance of your selected keywords. You can learn more here: https://rankmath.com/kb/analytics/#rank-tracker
The main difference between PRO and Business is that a Business subscription allows you to use your subscription with other websites that is not yours or owned by you. You can also see the full difference between PRO and Business here: https://rankmath.com/kb/choosing-rank-math-pro-business-agency/
Regards
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
