SEO Rank Math issue

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

Assuming you are using the latest version of all the plugins and the themes (please update if not yet), this can be caused by conflicting plugins/theme on your site.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

Only the site admin would know and your users won’t be affected by this troubleshooting.

Let us know how this goes.

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

We checked your website and we can see the Rank Math SEO Meta box is working properly without any issues. Please check the screencast in the sensitive data section for reference.

If you’re still facing the issue, please try to check with a different browser or in the incognito mode of your browser.

In case, you still face the issue, please share a screencast with us by using a tool like https://loom.com so that we can check this further for you.

Let us know how it goes. Looking forward to helping you.

Thank you.